We read everything you send. Pick the right address so your message lands with the right person (there's basically one of us):
Bugs & broken files — [email protected]
An AVIF that won't convert? Tell us where you got it (browser, phone, site) and what happened.
An AVIF that won't convert? Tell us where you got it (browser, phone, site) and what happened.
Feature requests & feedback — [email protected]
Missing a format? Want batch renaming? Complain freely.
Missing a format? Want batch renaming? Complain freely.
Privacy & data requests (GDPR) — [email protected]
Access, correction, deletion or objection requests are handled within 30 days.
Access, correction, deletion or objection requests are handled within 30 days.
Business & advertising — [email protected]
We usually reply within a couple of days. For anything urgent or legal, put "URGENT" in the subject line.